Terms & Conditions — 30-Day Money-Back Guarantee

At Genzoro, we believe in your satisfaction. That’s why we offer a **7-Day Money-Back Guarantee** — designed to give you complete peace of mind. If for any reason you’re not satisfied with your eBook purchase within the first 7 days, you may be eligible for a full refund. Just contact us, and we’ll take care of the rest.

We’ve made the process simple, smooth, and customer-first.

However, to maintain fairness and protect digital content, a few conditions apply:

Eligibility Guidelines:

• Requests must be submitted within 7 calendar days of purchase.

• The order must be verifiable and associated with a valid transaction ID.

• The product must remain unopened, unused, and unaccessed (downloads, page views, or time stamps may void eligibility).

• Claims involving personal dissatisfaction (e.g., “not what I expected”) are assessed individually based on purchase behavior.

While we strive to approve all legitimate requests, a refund may not be granted if the above conditions are not fully met.

💬 Didn’t receive your book?  

Can’t remember where you saved it?  

Just DM us at **@thegenzoro** and we’ll resend it instantly — no questions asked.

To request a refund:

1. Email us at **care@genzoro.com** with the subject "Refund Request".

2. Include your order number, email address used at checkout, and reason for the request.

3. You’ll hear back from our support team within 48 hours.

This guarantee is designed to be smooth, fair, and transparent — so you can explore Genzora’s library with complete confidence.